Information about the Quarantine Act for officers.
Audience: Screening Officers, Quarantine Officers, Environmental Health Officers
Course updated: June 2015.
Description of the roles and responsibilities of officers at the borders and the partners that they work with at points of entry.
Audience: Screening Officers, Quarantine Officers, Environmental Health Officers
Course updated: February 2023.
An overview of the legislative and policy framework that governs the protection of personal information in federal government.
Audience: Screening Officers, Quarantine Officers, Environmental Health Officers
Course updated: 2010.
Active offer includes a bilingual greeting, and visual cues, such as signs, that support this invitation in the person’s first choice.
Audience: Screening Officers, Quarantine Officers, Environmental Health Officers
Course updated: 2020.
Unconscious biases are thoughts and attributes based on assumption and stereotypes. Learn how to recognize them to foster a positive, respectful and inclusive workplace.
Audience: Screening Officers, Quarantine Officers, Environmental Health Officers
Course updated: 2020.
This course will provide an overview of the Canadian Human Rights Act. You will gain an understanding of discrimination and harassment and how some people may be treated unfairly because of their characteristics. You will identify personal actions to address discrimination in the workplace.
Audience: Screening Officers, Quarantine Officers, Environmental Health Officers
Course updated: November 2021.
Understanding discrimination as defined by the Canadian Human Rights Act is important when addressing discrimination and harassment in the workplace.
Audience: Screening Officers, Quarantine Officers, Environmental Health Officers
Course updated: November 2021.
PHAC’s general approach and philosophy on enforcement, in particular, modern enforcement is based on education and promotion.
Audience: Screening Officers, Quarantine Officers, Environmental Health Officers
Course updated: November 2020.
Describes the rights of individuals under the Canadian Charter of Rights and Freedoms.
Audience: Screening Officers, Quarantine Officers, Environmental Health Officers
Course updated: November 2020.
This course provides training related to the Uniform Program for PHAC Officers.
Audience: Screening Officers, Quarantine Officers
Course updated: April 2023