Biosecurity Portal Access Change as of July 31, 2023

As a proactive security measure, the user sign-in process to access the Biosecurity Portal has changed as of July 31, 2023. As such, all users will now need to complete a multi-factor authentication process to sign in and access the portal.

The first time you sign in to the Biosecurity Portal after July 31, 2023, you'll be provided with instructions on how to use the new process. Once the setup is completed, you'll then be able to access the portal via the new multi-factor authentication sign-in process.

If you experience issues during the process, reach out directly to the GCKey help desk support for assistance: 1-855-438-1102 (in Canada and the United States). Customer service representatives are available to assist you by phone, year-round, 24 hours a day, 7 days a week.