
This course is designed to help you prepare for difficult conversations and lessen the potential for confrontation. The course is based on Verbal Judo, which is a specialized training method used by thousands of law enforcement professionals across North America.
Estimated time to complete: 45 minutes
This course is a pre-requisite to the live training session on Tactical Communications. It is a mandatory course for PHAC Officers and Inspectors under the Compliance and Enforcement Policy.